Purpose

To ensure accurate and efficient nightly tip closeout, reconciling all card transactions and preparing for payroll processing.

Procedure Steps:

1. Close Out Day report in Toast

• Every night, ensure that all checks are fully closed out within the Toast system by completing your “Close Out Day” report.
• Verify all employee time entries:
  • Confirm that clock-in and clock-out times are correct.
  • Ensure that job codes are accurate for each shift.

2. Close Out Day report in Toast

• Once all entries are verified in Toast, log into the Payday Portal.
• Navigate to the POS Data and Calculated Data tabs to review the information and confirm everything looks correct.

3. Approve and Load Cards

• If no issues are identified, proceed to close/approve the day in the Payday portal.
• Once approved, load all tips to finalize the tip processing for the day.
• Tips need to be loaded by 9 am the next day.

4. Handling Issues

• If any discrepancies or issues arise, immediately submit a Zendesk ticket to Payroll.