Toast offers a robust support center, called Toast Central, that can be accessed here. In addition to a wide range of support articles, they also offer 24/7 customer support via chat, phone and email.
Please remember that Toast hardware is also under warranty for a period of time. Before replacing a device or printer, contact Toast Support to troubleshoot the device with their team. If unsuccessful, they will discuss next steps if the device is covered.
Toast Emergency Support Phone Number: 617-682-0225.
Non-Emergency Ticket Submission: https://central.toasttab.com/s/contact-support
Other Important Toast Central Links: Data Exports Overview, Configuring Exports & Creating SSH Keys (https://central.toasttab.com/s/article/Automated-Nightly-Data-Export-1492723819691)